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Bt Sport Error Code 6036

Can you make sure you un hide the folder first by completing the following: 1. this is a common problem ... Have you read our Digital life blog yet? Let us know how you get on. check over here

How to use SKY+ App on your Android Mobile or Tablet Device? but not fixed??What next? Select temporary internet files and press Delete. Find More Posts by Bill Clinton 26-01-2016, 12:41 #21 Dave-H Forum Member Join Date: Jul 2004 Location: West London Posts: 6,876 Quote: Originally Posted by Bill Clinton You can

Here we go again............. this is a common problem ... Showing results for  Search instead for  Do you mean  BTCare Community Forums / BT Sport / Watching BT Sport via the App or Online / "6036 Unable to playback video" - what is the fix?

  • Do first make sure that you do have the latest version of Silverlight installed (5.1.20913.0 I believe.) Dave-H View Public Profile Find More Posts by Dave-H 26-01-2014, 02:55 #4
  • Out-of-date drivers triggers assortment concerns that could end result in your computer's sluggish general performance.
  • I was wondering if you have tried the solution which was suggested by Rick9876543.
  • Please get back to me when you can.
  • Regards, Peter-WHCommunity CoordinatorCommunity Welcome, Hints & TipsSky Help Centre http://www.sky.com/help Report Abuse Post 15 of 21 12,127 Views 0 Likes « Previous 1 2 Next » « Back to Board «
  • Then Refresh the page.
  • You can simply lessen the memory dedicated for the graphics to its minimum, that is 8 MB.
  • The BT Player will automatically close Reopen the BT Player (same as step 2) Now go back to the channel where you got this error Hopefully this should have fixed the
  • Bill Report Abuse Post 5 of 21 12,227 Views 0 Likes LiamC88 Staff Posts: 1,905 Joined: ‎02-09-2013 Re: Sky Go Error t:6036 / c:4110 ...
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How to fix it? RileyM View Public Profile Find More Posts by RileyM 24-01-2016, 23:31 #16 swin70 Forum Member Join Date: Apr 2004 Location: Swansea Posts: 60 Quote: Originally Posted by RileyM That It doesn't make any changes, but at least it gives confidence that everything is functioning correctly. this is a common problem ...

Select the Playback tab from your ‘Microsoft Silverlight Configuration' screen and just tick on ‘Enable download and updates to components required for protected content playback' option. Error Message - VC003 This message clearly means you are trying to access the video contents on the BT website from outside of the UK. Select Internet Options. To do this go to Settings > Device Management > Update On Demand Players and press OK If you're still having an issue contact the BT TV Helpdesk
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The content you requested has been removed. To do this go to Settings > Device Management > Software Update and press OK Check your On Demand players are up to date. Actually the one channel there isn't a problem with generally on Sky Go now is Sky News, presumably because it's no longer DRM protected. Click the Delete button under "browsing history" on the general tab.

I posted the question under online services and followed the advice you gave there, updating drivers etc but the error remains. The only thing I can think of is getting the team to take remote access to check all settings are what they should be. When I disabled one of them in the Display Properties, it all came to life! Answer preview Select a category Learn about BT Broadband Set up and use BT Broadband Fix problems with BT Broadband Manage my BT Broadband service BT Wi-fi BT Cloud Help videos

How to use the navigation The help section uses a finder that has been divided into categories and sub-categories to help navigate through to the relevant answer. http://contactmailsupport.com/bt-sport/bt-sport-error-code-6030.php And if you encounter such message while accessing BT online over 3G in the UK, then your provider might be routing your request via Europe. popeye13 View Public Profile Visit popeye13's homepage! Message 5 of 10 (2,351 Views)   Reply ray_dorset Distinguished Guru Posts: 7,708 Registered: ‎01-01-2013 0 Re: "6036 Unable to playback video" - Error VC019 Options Mark as New Bookmark Subscribe

Thanks, Report Abuse Post 2 of 21 15,076 Views 1 Like Rick9876543 Viewer Posts: 1 Joined: ‎26-02-2014 Re: Sky Go Error t:6036 / c:4110 ... etc.,Still same error...Tried on another Windows 10 Home laptop that is registered with Virgin and it works perfectly.Maybe it's graphic card? Showing results for  Search instead for  Do you mean  BTCare Community Forums / BT Sport / Watching BT Sport via the App or Online / error code 6036 on bt sport this content Neither Sky or BT are of any help at all, they just don't want to know.

BT Community Forums Be part of the customer community. If that is the case, you could simply uninstall the program. Find More Posts by popeye13 26-01-2014, 01:29 #3 Dave-H Forum Member Join Date: Jul 2004 Location: West London Posts: 6,876 Oh my aching ribs!

Please click play to resume watching. [t:6000 / c:4110]I'm on Windows 10 Home version 1511.Everything works OK for BT Sports - this is very frustrating - can someone please help resolve

Check the Sky Help forum to see if it's an ongoing problem again. Thursday, February 05, 2015 2:59 PM Reply | Quote Answers 0 Sign in to vote Hi, Silverlight Error 6036 means "Graphics device's driver certificate is invalid." Hers is an article which You can now search for another answer below or visit the BT forum. what is the fix? [Edited] Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Abuse ‎26-02-2014 08:08 PM - edited ‎26-02-2014 08:12 PM

For terms and conditions, visit our terms and conditions page or alternatively the privacy policy and refund policy page. what is the fix? [Edited] Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Abuse on ‎26-02-2014 05:43 PM - last edited on If you're facing problems with your BT Sport Online Player, just click on the ‘TV' tab > service status page to check whether there are any problems affecting your BT Sport have a peek at these guys what is the fix?

Done - worked perfectly for one day and now I'm getting another error about devices. I hope they will again, because until they officially declare that Windows XP systems are no longer supported, I expect it to work! Registered in England 112955. what is the fix?

Dave-H View Public Profile Find More Posts by Dave-H 08-02-2016, 21:49 #22 LostBok Forum Member Join Date: Nov 2005 Location: Surrey Posts: 47 I had this issue when I I posted that two years ago! Empty the Trash folder / Recycle bin. Now I have updated my video drivers Silverlight 5.1.2.0125 works fine with BT Sport.There's a useful utility you can download if you are unsure about your graphics - and hence BT

The issue dragged on for literally months, and eventually they did something at their end and it all suddenly started working again. Here we go again.............