Complete the following steps to obtain the PIN for your device(s). after a week or i changed the network technology to LTE/HSPA+UMTS/GSM and turned wifi and data plan back on and it worked fine havent given me problem since. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. Visit www.blackberry.com/support for access to product manuals, how-to demos, tips and tricks, YouTube videos, support forums, knowledge base articles, Twitter support, and contact information for your region. have a peek here
When i came back from my vocation i bought a new sim card and after a couple of days of normal service, when i turned on my phone last night I Getting Started Official BlackBerry Support Register · Connect with Facebook · Sign In · Help CommunityCategoryBoardDeveloper ResourcesUsers turn on suggestions Auto-suggest helps Click here. Resolution for Cause 2 Determine if the user already exists on another BlackBerry Enterprise Server in the environment.Delete the user from the unwanted server and choose to also delete the BlackBerry http://support.blackberry.com/kb/articleDetail?articleNumber=000025553
Back to top ↑ Resolution If the maximum number of device changes has been reached in error, contact the service provider from which the smartphone was purchased for assistance. Back to top ↑ Follow Us BlackBerry Blog Facebook Twitter Youtube Flickr Customer Service Contact Us Support Corporate Company Investors Careers News Customer Service Corporate Responsibility Legal Info Overview Accessibility Trademarks The error was "Invalid device PIN".We then got on the phone with our carrier who suspected that the PIN is on a Blackberry blacklist. Back to top ↑ Cause The BlackBerry smartphone is unable to register on the carrier network.
Can anyone guide me on how to fix this problem. Back to top ↑ Resolution Complete the appropriate resolution for the cause.Cause 1Services have not been assigned to the new BlackBerry smartphone.ResolutionContact the wireless service provider to verify that the proper The BlackBerry Internet Service account was created using a BlackBerry ID account and the new BlackBerry smartphone does not support BlackBerry ID. Back to top ↑ Cause Summary of CausesThis issue may be caused by one of the following:Services have not been assigned to the new BlackBerry smartphone.
I bought my blackberry while on vocation in abu dhabi and then i used it for a couple of months in pakistan without encountering any type of problems. The BlackBerry smartphone has not been registered on the wireless network. Hopefully, this information will be of use to you. get redirected here Please see this "sticky" post, along with the threads to which it links, for helpful information to guide you as you proceed: http://supportforums.blackberry.com/t5/Social-Lounge/How-This-Site-and-Formal-Support-Work/td-p/2540...
Date: Friday, 18 November 2016 at 08:29 AM Blackberry:error Id 30801 - Too Many Changes Of Bb PIns-solution - Phones - NairalandNairaland Forum / Science/Technology / Phones / Blackberry:error Id 30801 The message fails to send and the message status reads: Service blocked Additionally the BlackBerry Smartphone will not be able to browse the internet. Also please click here for additional helpful information to guide you as you proceed. In any event, to solve the issue, you need to follow the formal support process as discussed via the link I gave you above.
Occam's Razor nearly always applies when troubleshooting technology issues!New to the Community? took out the lycamobile sim and put in the sim from the pakistani company and still got the pin blocked message. Report Inappropriate Content Message 2 of 8 (6,963 Views) Reply 1 Like freakinvibe Forums Advisor III Posts: 1,481 Registered: 08-29-2008 My Device: Blackberry Classic My Carrier: Swisscom Re: Device pin blocked Back to top ↑ Resolution Cause 1 The BlackBerry smartphone is using Desktop service books, but the BlackBerry smartphone is no longer connected to a BlackBerry Enterprise Server.
Back to top ↑ Resolution It is not possible to unlock the BlackBerry smartphone until the SIM card is removed or the SIM card security PIN number is typed. navigate here Report Inappropriate Content Message 6 of 8 (6,549 Views) Reply 0 Likes Abukhadra_ New Member Posts: 2 Registered: 10-20-2013 My Device: Blackberry q10 My Carrier: Etisalat Re: Device pin blocked Options Back to top ↑ Follow Us BlackBerry Blog Facebook Twitter Youtube Flickr Customer Service Contact Us Support Corporate Company Investors Careers News Customer Service Corporate Responsibility Legal Info Overview Accessibility Trademarks but after a few times of taking out the sim and putting it back in the phone turned on normally but since it was a sim from pakistan i couldnt make
Back to top ↑ Follow Us BlackBerry Blog Facebook Twitter Youtube Flickr Customer Service Contact Us Support Corporate Company Investors Careers News Customer Service Corporate Responsibility Legal Info Overview Accessibility Trademarks i could only use wifi. Nothing but formal support for this matter will be useful I think. http://contactmailsupport.com/blackberry-error/blackberry-error-log.php Resolution 1 Delete the Desktop service books from the smartphone.
Click SIM card. Back to top ↑ Follow Us BlackBerry Blog Facebook Twitter Youtube Flickr Customer Service Contact Us Support Corporate Company Investors Careers News Customer Service Corporate Responsibility Legal Info Overview Accessibility Trademarks If anyone has been helpful to you, please show your appreciation by clicking the button.
Cause 2 The BlackBerry smartphone is not provisioned for BlackBerry Enterprise Server or BlackBerry Internet Service data. Back to top ↑ Resolution Contact the carrier to assist with enabling the PIN for the BlackBerry smartphone. I have a Q10, thank you. See How To Advertise. 21Disclaimer: Every Nairaland member is solely responsible for anything that he/she posts or uploads on Nairaland.
We did that and 2 days later we got a different device which works perfectly. __________Blackberry Engineering in Switzerland - Dexion Services AG Report Inappropriate Content Message 3 of 8 (6,908 The BlackBerry smartphone is not allowed to have a BlackBerry Internet Service account created for it on the wireless service provider's web site. The personal identification number (PIN) or International Mobile Equipment Identity (IMEI) was typed incorrectly. this contact form If the Security PIN is lost, contact your wireless service provider.
For some reason, your device PIN is blocked and cannot be used on any carrier for BB-specific services. For more information, see KB11471 . It could be reported as lost or stolen. just play arouns with the the network technology setting and if u get the pin blocked message again put the old service sim and turn off data and wifi and put
Before calling your wireless service provider, listed below are a few questions that you’ll want to review first. If you use multiple devices, obtain the PIN on each device before contacting support To learn about a feature on your BlackBerry 10 smartphone or troubleshoot an issue, there are several Complete the following steps to identify what BlackBerry ID is associated with a device. I contacted my service provider as the messge told me to do so, they dont know wht the problem is.
Press the Menu key and click Disable Security. ABCD1234. There are too many PIN changes associated with this account (Error ID: 30801) If you receive one of these errors, contact your wireless service provider who can reach out to BlackBerry Need a specific BB10 AutoLoader?
All rights reserved. so what i did was i. All of a sudden, it could not be activated via BES. The following error is received:Service does not belong to allowed service for this customer.ResolutionContact your wireless service provider to ensure that the BlackBerry smartphone is allowed to create a BlackBerry Internet
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